Case Studies

Scaling Leadership Development

Founded in 1887, Skanska is a global leader in construction and project development, based in Sweden, with over 27,000 employees and revenues exceeding $14 billion. The company is renowned for its innovative and sustainable designs in office buildings, smart homes, and infrastructure.

Challenge

Skanska aimed to explore scalable and cost-effective methods for developing soft skills throughout the organization. Matthias Magnell, a future-oriented leader, saw the potential of utilizing AI coaching for cultural transformation and enhancing leadership capabilities, which up to this moment were handled with more traditional modalities like workshops.

Skanska thought it could benefit by having a more skilled and capable middle management team whose personal and professional development would have a significant impact on the organization’s performance.

Challenge

Lack of a scalable and affordable soft skills development.
Matthias saw need to innovate in Skanska L&D.
The problem identified was a lack of time management,
which triggered a cascade of other problems.

Opportunity

Improve management team Skills and Capabilities.
Scalable Coaching for the entire organization.
Enhanced productivity and time management.

Solution

AI coaching platform for Skanska’s middle management.
Custom curriculum.
ICF-style coaching, systemic coaching, Lean framework.

Results

“We reached the same level of behavior change with 2
months of AI coaching as we would in 6 months with
what we normally do”.
“We saw the same number of people benefit as we
typically see with executive coaching.”
Monthly insights enhanced leadership skills and
clarified Skanska’s support organization.

Scalable Coaching
Situation:
Skanska aimed to explore scalable and cost-effective methods for developing soft skills throughout the organization. Matthias Magnell, a future-oriented leader, saw the potential of utilizing AI coaching for cultural transformation and enhancing leadership capabilities, which up to this moment were handled with more traditional modalities like workshops.

Solution:
Skanska implemented the Pandatron AI coaching
platform to bolster leadership development.
This solution primarily improved the soft skills
of leaders and department managers, with
a particular focus on middle management.

Service

1
The Panda AI Coach provided digital
coaching interactions for regular and
meaningful dialogues, facilitating
discussion on work-related challenges.
These interactions have strategic intent
built around a curriculum designed to
achieve program goals.
2
The coaching program was structured with
monthly theme sessions related to problem
solving, personal development and time
management in order to give them tools to
improve in their professional life, as well as
managing work-related stress.
3
Development paradigms such as coaching
by ICF standards, systemic coaching,
and Lean framework were used, prompting
employees to envision their roles within the
context of a more productive and efficient
Skanska, thereby fostering a proactive and
improvement-oriented culture.
“We reached the same level of behavior change with 2 months of AI coaching as we would in 6 months with what we normally do. Also, we saw the same number of people benefit as we typically see with executive coaching. That’s why we signed the contract to scale AI coaching to 10,000 people.”

Mattias Magnell
Strategy, Organisation and Leadership Development